WESTERN SYDNEY TENANTS SERVICE

Is available at
BLUE MOUNTAINS COMMUNITY LEGAL CENTRE

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Phone numbers, enquiries and hours

Who are we?
What do we do?
Whom do we serve?

Western Sydney Tenants' Service (WESTS) is an independent advice and advocacy service for tenants.

It was set up in 1990 and is a project of the Board of Social Responsibility of the Uniting Church in Australia (NSW Synod).

WESTS is now one of 12 independent services around NSW funded through the State Government's Office of Real Estate Services. It also gets some extra funding from the Uniting Church.

You know you have to return the condition report
to the landlord within 7 days with your changes.

WESTS exists to make sure tenants know their rights, and how to go about getting them.
We give advice to tenants and act on their behalf.
We advise tenants on issues like:
*Eviction
*Repairs
*Bond disputes
*Locks and Security
*Right to privacy
*Residential tenancy agreements
*Going to the Residential Tenancies Tribunal
*And many others.

We give written information to tenants, like tenancy fact-sheets and booklets.
We also run information sessions understanding tenancy law and how to use it.
We don't charge tenants for any help we might give.
Wee train community workers and services involved in tenancy issues.
We try to help reform residential tenancy law and push for fair and just housing policy for low income earners.

We Work with tenants and services in the local government areas of

*Auburn
*Baulkham Hills
*Blacktown
*Blue Mountains
*Hawkesbury
*Holroyd
*Parramatta
*Penrith

We also try to work with people from at-risk groups - like people of non-English -speaking background (NESB). Some of our staff speak Spanish and Filipino, and we have material in a range of different languages.

We provide information sessions for NESB groups and the agencies who serve them.
We give tenancy advice and training to people living in caravan parks and mobile home estates.
We run services one day each week at Katoomba and Richmond

Our telephone advice line at 46 Marion St, Harris Park usually operates as follows:

We provide sessional services at:

Mon - Thurs: -

10am to 1pm
2pm - 4pm

BLUE MOUNTAINS: THURSDAYS ONLY
*Advice over the telephone: 9.30am - 12.30pm
Phone (02) 4782 4155 for an appointment

*Advice by telephone: (02) 9891 6377
* FREECALL 1800 625 956
(from 045 7 047 STD areas only)
*Interviews: Phone (02) 9891 6377
for an appointment
* Telephone Interpreter Service - Phone 131 450

HAWKESBURY: WEDNESDAYS ONLY
*advice by telephone: 10.00am - 1.00pm
Phone (02) 4588 5618
*Interviews: 2.00 - 4.30pm
Phone (02) 4588 5618 for an appointment

Our Office is close to Harris Park railway station and walking distance from Parramatta railway stations.

We are two doors from Harris Park Post Office - 46 Marion St.

We are wheelchair accessible.
If you require and interpreter, ring the Telephone Interpreter Service - Phone 131 450
Se da informacion 7 consejo gratis
Nagbibgay po kami ng libreng payo at kaalaman tungkol sa pangungupahan ng tahanan.

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